How long does a session last?
Each session lasts for 50 minutes online.
If there are technical issues we can continue the session on the telephone.
When do I pay?
Payments needs to be made prior to the session starting by at least 24 hours. I will send out the link when payment has been received.
What happens in the first session?
We will go over the contract which you will have signed to make sure everything has been understood. You are in control of what is talked about.
Do I have to come every week?
It is better at the beginning to attend sessions weekly. This allows us to build our relationship. We can always come back to this arrangement at a later date and discuss what you feel you need.
What happens if I don’t want to attend sessions anymore?
You can stop. You come to counselling because you choose to. I would suggest it is better to give a week or twos notice so we can end properly.
What happens if I can’t make it?
You are required to give 24 hours cancellation notice if you cannot attend the session. If you give less notice you will still be charged. There is an opportunity to find another time depending on availability.
In some circumstances payment may be carried over to the next session